FAQ

No, currently we don’t offer this service. However, you can join our affiliate marketing program.

Our Themes are universal and multipurpose and will fit any type of online shop. We encourage you to choose the Theme based on the look and feel that you like.

Yes, you have to buy your own domain name and we are happy to assist you. If you already have a domain name, you can use your existing one. When you buy a theme from Getshop Today, please fill in the domain name field, and our support will guide you on how to point the domain name servers to our service.

No, your subscription includes hosting fees.

No, currently we don’t offer this service. Your Theme will always be hosted on our servers, but you will have full control of your admin panel.

If you decide to cancel or haven’t paid your subscription fees, your site will be permanently deleted within a month.

Our package doesn’t include customization, but our developers are happy to create a custom Theme for you. This is an additional service and will cost extra. We have affordable fast-track customisation packages available. Please enquire.

Yes. We have a simple and in-built system inside the admin panel which allows the user to change the colour settings of the Theme. There are many other customisation options available for all Themes

Yes, we are constantly designing and adding new Themes.

Yes, we do provide training in various forms. Every week we have several face-to-face courses in our London offices. To enquire about the latest courses, please send an email to learn@getshoptoday.com.bd or alternatively look for “Getshop Today” in Eventbrite and you will find all the latest courses there. We also have in-depth video tutorials available on Getshop Today website.

Additionally, if you have any issues or need extra help, don’t hesitate to contact us and we will be happy to assist.

With Getshop Today you can work on all of the most important SEO parameters (e.g. metatags, meta description, etc.) for all of your regular and product pages.

We are in the process of putting together a custom (paid) SEO package that will go beyond SEO basics. Although it is not yet available, please enquire about the release date.

Yes, you can link your social media accounts with Getshop Today. Currently, we support Facebook, Twitter, Pinterest, Linkedin, Vimeo, YouTube and Google Plus

Currently, we support PayPal, PayPal Pro, and Stripe. These integrations accept all of the most common bank card payments.

Yes, Getshop Today has an email subscription (newsletter signup) function. We also have an inbuilt email marketing system, which is integrated with MailChimp.

You can add unlimited categories.

You can add products as mention on your package.

You can upload unlimited slider images, but we recommend to upload only 2 (two) to make sure your online store loads fast.

If your slider text is not very well visible, you can either change the image and choose a different, less busy background image or you can change the slider text colour.

Please check your slider images and product images. Getshop Today automatically optimizes your photos, however, if you upload very large images to start with, optimization might not be enough. We recommend using photos no larger than 2MB. If after you've checked this, your site is still too slow, please contact us and we will look into this on an individual basis.

If you changed the slider image, please ensure that the new image you uploaded has a different name than the previous one (if the name of the new image is the same as the old one, it will not upload).